Chapter 4 & 5 of Technical Communication help writers to organize and plan when taking action to write a report. Chapter 4 explains how to organize main points in an article or report in the most effective way possible. After identifying information that your reader needs, the writer has to organize their thoughts and information in a way so the reader can easily find them. Three organizational strategies that increase usability are, Organize hierarchically, group together items your reader will use together, and give the bottom line first. Keeping in mind your audience is key when writing. The reader needs to be engaged, material relevant, and subject matter ethical. Identifing communication's stakeholders, the people who will be affected by that you say and how you say it, will help you make and follow guidelines when writing.
Chapter 5 explains how to communicate your opinion into the article. Persuasion can be used in two ways. First, to influence other people's attitudes and actions. Second, to influence others but to collaborate with them in exploring ideas or possible course of action. You may want to use persuasion in an article to reverse, reinforse, or shape and attitude. It is very important to listen to the thoughts and concers of the reader and ask for feedback. We can aways learn why someone doesn't agree or maybe why they hesitate to agree. This information will help you to better understand a differnt point of view to acurately communicate to others in the future.
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